Why Buy CPO

Why Purchase a Certified Pre-owned Lincoln?

Purchasing a Certified Pre-Owned Lincoln Vehicle is a smart thing to do. You’ll be getting a vehicle that’s been meticulously inspected and warranted by Ford Motor Company (see your dealer for details). There are other benefits, too.

169- Point Inspection

If a vehicle doesn’t meet our strict criteria, we won’t certify it. It’s that simple. Find out what we check during the rigorous process of certifying a pre-owned vehicle.

  • VINs match on vehicle and paperwork
  • Recalls (OASIS) performed (including software updates for hybrid)
  • Vehicle History Report obtained
  • Scheduled maintenance performed
  • Vehicle has emissions sticker (applicable states)
  • Starts, idles properly (cold/hot)
  • Remote start system operates
  • Accelerates and cruises smoothly
  • Engine noise normal (cold/hot and low/high speeds)
  • Automatic/manual transmission/transaxle operates/shifts normally (cold/hot)
  • Automatic/manual transmission/transaxle noise normal (cold/hot)
  • Shift interlock operates
  • Drive axle/transfer case operation, noise normal
  • Clutch operates smoothly, proper adjustment
  • Steers normally (proper effort/response, centering, free play, does not pull)
  • Body, suspension (no squeaks, rattles, vibration)
  • Struts/shocks operate
  • Brakes/ABS operate (pedal effort appropriate, no pulling,pulsating) Note: ABS may pulsate under hard braking
  • Cruise control operates
  • All gauges, speedometer, tachometer, odometer operate
  • Driver select/memory profile operates
  • No abnormal wind noise

Body Panels and Bumpers

  • Overall, no evidence of flood, hail, fire or any major damage
  • Body panels not visibly damaged, misaligned, paint not mismatched or poor
  • Bumpers/fascia not visibly damaged, misaligned, no poor paint

Doors, Hood, Deck Lid, Tailgate

  • Not visibly damaged, paint not mismatched or poor
  • Aligned properly (check jambs for over spray from repairs)
  • Automatic/manual release mechanisms, hinges, attaching devices, prop rod/gas struts operate
  • Power lift gate, power sliding doors operate

Grill, Trim, Roof Rack

  • Attached, free from visible damage
  • Deployable running boards operate, free from damage

Glass, Outside Mirrors

  • Windshield, side, rear windows free from visible cracks, pits,wiper marks
  • Wiper blades replaced
  • Mirrors, hinge (no cracks, damage)

Exterior Lights – Operate, lenses not damaged

  • Front end (headlights including high/low and alignment,park, turn, fog)
  • Back end (tail, brake, high mount brake, turn, backup,license plate)
  • Side (side marker, mirror puddle lights)
  • Hazard
  • Auto on/off lighting feature operates
  • Trailer lamp connector operates

Air bag/Safety belts

  • Air bags intact, no codes, dash light works (check steering wheel for abnormal wear, may indicate repaired with used steering wheel and air bag)
  • Safety belts work, free from cuts or wear

Audio and Alarm Systems – Operate

  • Radio, cassette, CD, speakers, satellite radio
  • Antenna
  • Alarm/theft deterrent system
  • Navigation system (CDs present if applicable)

Heat/Vent/AC/Defrost – Operates

  • Air conditioning system, dual and rear climate operation
  • Heating system
  • Defog/defrost (front, rear, outside mirrors)

Interior Amenities – Operate, no damage

  • Clock
  • Tilt/telescopic steering wheel (including power)
  • Steering column lock
  • Steering wheel controls
  • Horn
  • Warning chimes
  • Instrument panel lights, gauges, warning lights (pass bulb check)
  • Wipers (all modes/speeds/delays, no streaks)
  • Washers (spray pattern correct)
  • Interior courtesy, dome, map lights
  • Mirrors (manual and power side mirrors, rear-view auto-dimming)
  • Rear-view camera system
  • Sync system (test and perform master reset)
  • Rear entertainment system, including wireless headphones and remotes
  • Power outlets, lighter
  • Ashtrays
  • Glove box, light, center armrest/console
  • Sun visors, vanity mirrors and lights
  • Adjustable pedals

Carpet, Trim, Mats – Clean, no stains or damage

  • Interior odor free
  • Carpet (check for rust under it due to flood damage)
  • Floor mat
  • Door trim/panels attached
  • Headliner

Seats

  • Upholstery clean, not stained, worn, cut, cracked
  • Seats/head restraint adjustments (manual/power)
  • Folding seats operate (manual/power), fold down latches operate
  • Heated seats operate
  • Integrated child safety seats operate

Sunroof/Moonroof/Convertible Top

  • Sunroof/moonroof operates in all modes
  • Convertible top operates, not damaged; cover, rear window not damaged

Windows, Door Locks – Operate

  • Handles, release mechanisms
  • Remote entry systems (key fobs, door key pads)
  • Door locks (manual, power modes)
  • Child safety locks
  • Window controls (manual, power, express modes)
  • Remote deck lid, fuel filler door releases

Luggage Compartment

  • Carpet, trim, cargo net (clean, no damage)
  • Luggage compartment light operates
  • Jack, spare tire tools operate
  • Spare tire is correct size and type, no damage
  • Spare tire at least 50% tread depth remaining, correct pressure
  • Tire inflator kit present
  • Emergency trunk lid release operates

Module System Test

  • Perform Self Test for all CMDTC (no continuous DTC stored in vehicle equipped modules)

Fluids – Check condition and level, check maintenance schedule for required service, add or change as required

  • Engine oil and filter (change)
  • Coolant (level, freeze point)
  • Brake fluid
  • Automatic transmission/transaxle fluid
  • Transfer case fluid
  • Drive axle fluid
  • Power steering fluid
  • Clutch fluid
  • Washer fluid
  • Air conditioning system charge

Engine

  • Check for fluid leaks
  • Hoses and lines (coolant, fuel, brake, steering, vacuum, A/C),check for wear, leaks
  • Belts (check for wear, cracks, fraying, proper adjustment)
  • Wiring (check condition)
  • Oil in air cleaner (possible excess blow-by, bad PCV)
  • Water in oil (check underside of oil filler cap)
  • Oil pressure (test with gauge if only warning light)
  • Cylinder compression/power balance (check if necessary)
  • Timing belt (inspect condition, change per maintenance schedule)
  • Engine mounts (not broken, separated)
  • Inspect Charge Air Cooler for damage or leaks

Cooling System

  • Radiator (check for leaks, condition of tubes, fins)
  • Pressure test radiator cap and cooling system
  • Cooling fans, clutches, motors operate
  • Water pump free from leaks or unusual noise
  • Coolant recovery tank (level sensor works)
  • Cabin air filter (change per maintenance schedule)

Fuel System

  • Fuel pump noise normal (no leaks if external pump)
  • Fuel pump pressure reading correct
  • Fuel filter(s) (change per maintenance schedulek
  • Air filter (change per maintenance schedule)

Electrical System

  • Starter operates
  • Ignition system (operation/scope)
  • Battery type, condition, fluid level, load test correct
  • Alternator output correct
  • Diesel pre-glow system operates
  • Hybrid cooling system for leaks, check level and condition
  • Switchable powertrain mount (operation)
  • Hybrid entertainment and information display (operation)
  • 110v power outlet (operation)

Frame

  • No visible damage, signs of repair or abnormal tire wear
  • Fuel lines, fuel tank, hoses and couplings not leaking

Exhaust System

  • Entire exhaust system (including catalytic converter) not damaged or leaking
  • Perform emissions control test

Transmission, Transaxle,Differential,Transfer Case

  • Automatic transmission/transaxle not damaged or leaking
  • Manual transmission/transaxle/drive axle/transfer case, not damaged or leaking
  • 4x4 hub operation (engage and disengage properly)
  • Universal joints, CV joints, boots not damaged, leaking, or excessive wear/looseness, noise when accelerating or turning
  • Transmission mounts (not cracked, broken, oil soaked)
  • Differential/drive axles (not damaged or leaking)

Tires and Wheels

  • All tires and wheels match, correct size
  • Tread depth, at least 50% remaining
  • Normal tire wear, no alignment or sidewall problems
  • Pressures correct
  • Tire pressure monitor system operates
  • Wheels/finish free from damage, run-out normal
  • Wheel covers, center caps, free from damage

Suspension Steering

  • Rack and pinion, linkage, boots not visibly damaged or leaking
  • Control arms, ball joints, bushings not visibly damaged or worn
  • Tie rods, idler arm operate to factory specs
  • Sway bars, links, bushings operate to factory specs
  • Springs have proper ride height (not sagged)
  • Struts, shocks not leaking
  • Wheel alignment correct (check if necessary)
  • Power steering pump and hoses (check operation, no leaks)

Brakes

  • Calipers, cylinders operate with no leaks
  • Pads, shoes, at least 50% thickness remaining
  • Rotors, drums, at least 50% thickness remaining, not scored, run-out within factory specs
  • Brake lines, hoses, fittings not worn or leaking
  • Parking brake operates, releases, adjusted properly
  • Master cylinder and booster, no leaks
  • Owner’s Guide present
  • Keys and key fobs present
  • Universal Garage Door Opener buttons cleared
  • Fuel tank full
 
Comprehensive Warranty

Enjoy the confidence of our comprehensive limited warranty — coverage on more than 500 components — included with every Lincoln Certified Pre-Owned vehicle. See your dealer for details.

Buying a Certified Pre-Owned Lincoln is a smart decision you should feel confident about. Every Certified Pre-Owned vehicle comes with extensive limited warranty coverage,* optional upgrade coverage, comprehensive warranty coverage, as well as other attractive values. So rest assured that your experience will be all you expect and more.
* See your Lincoln Dealer dealer for a copy.

Six-year Limited Warranty Coverage
Coverage for all Certified Pre-Owned Lincoln vehicles includes repair or replacement of covered components for six years from the original Lincoln New Vehicle Limited Warranty start date or up to 100,000 miles on the odometer, whichever comes first. This coverage includes parts and labor, but excludes wear and tear items. Each Lincoln Certified Pre-Owned vehicle has a standard deductible of only $100, so should a repair be necessary, your costs will be minimal.

Extended Coverage
In addition to the standard six-year/100,000-mile warranty, optional Ford Extended Service Plan Packages are available to customers seeking extended coverage. Customers may choose from the following:

  • PremiumCare seven-year/100,000-mile coverage or seven-year/75,000-mile coverage
  • Vehicle Scheduled Maintenance Plan

Comprehensive Coverage
Lincoln has always been a brand you can trust and respect. That's because we've gone the extra mile to help ensure your peace of mind. Our limited warranty coverage is an example of that. The warranty covers more than 500 components, including many hightech parts, as well as the failure of covered components due to abnormal wear resulting from defective materials or workmanship, in addition to mechanical break downs. Areas of coverage include:

  • Engine
  • Transmission
  • Rear-Wheel Drive
  • Front-Wheel Drive
  • Air Conditioning and Heating
  • Brakes
  • Steering
  • Electrical
  • Front Suspension
  • Hi-Tech
  • Audio
  • Emissions
  • Safety

 

Deductible
Each Lincoln Certified Pre-Owned vehicle has a standard deductible of only $100, so should a repair be necessary, your costs will be minimal.

Subsequent Owner Warranty
At any time, should you choose to sell your Pre-Owned Lincoln, the remaining Lincoln comprehensive warranty coverage remains in effect for the new owner. This further enhances the resale value of your Certified Lincoln.

24-Hours Roadside Assistance

Wherever you roam, we’ve got you covered with our Roadside Assistance program.

Complimentary roadside assistance is available twenty-four hours a day, seven days a week, 365 days a year. Customers may simply dial (800) 241-3673. Services provided by the Ford Auto Club include:

  • Towing assistance up to $100 for warranty and non-warranty problems, including accidents (excludes impound and repossession)
  • Transmission
  • Flat-tire changes on-site
  • Fuel delivery if the vehicle runs out of fuel — up to two gallons at no charge
  • Jump-starts for dead batteries
  • Lockout assistance; up to $50 to unlock vehicle doors
  • Service throughout the 50 United States and Canada

Travel expense reimbursement of up to $500, for up to three days lodging, meals and rental vehicle for travel expenses accrued when the breakdown occurs more than 100 miles from home.

Destination expense assistance of up to $75 for emergency transportation to the immediate destination.

Rental car reimbursement of up to $36 per day for up to five days.*

*Not available in Hawaii.

Vehicle History Report

Feel confident when you get behind the wheel of your Lincoln Certified Pre-Owned vehicle with this informative, full history report.

Not every vehicle can make the cut as a Lincoln Certified Pre-Owned vehicle. To even be considered for certification, each Lincoln must be less than six model years old and have less than 80,000 miles on the odometer.

After a vehicle has been determined as eligible in terms of age and mileage, a Vehicle History Report is run to identify any vehicle that does not meet our strict standards. The report is run as a part of our 169-point inspection process, and it includes checks for:

  • Flood vehicles
  • Fire damage
  • Frame damage
  • Salvage vehicles
  • Branded title
  • Odometer issues
  • Accident history
  • Vehicle title history

In addition, you can view the actual Vehicle History Report for a specific vehicle by simply searching our current inventory now. Or ask your dealer for a copy when you arrive at the dealership.

Additional Benefits

As the owner of a Certified Pre-Owned Lincoln, you’ll enjoy some other benefits and privileges.

Quality service
Buying a Lincoln Certified Pre-Owned vehicle entitles you to the same superior service as those buying a brand-new Lincoln. And for your convenience, our comprehensive warranty is backed by Ford Motor Company and honored at any Lincoln, Mercury or Ford Dealership in the United States and Canada.

Warranty Identification Card
Following the delivery of your Certified Pre-Owned Lincoln, a warranty ID card is issued to you via mail. This ID card provides you with your proof of warranty coverage.

Complimentary oil change
Your Certified Pre-Owned vehicle will have “fresh oil and filter at delivery.” Also included with our Certified Pre-Owned Program is a certificate for your first complimentary Motorcraft® oil and filter change.

Customer Assistance Center
Should you have any ownership questions or need assistance with Lincoln's travel expense reimbursement, destination expense assistance or other issues, a designated Customer Assistance Center toll-free number is available. Any Lincoln, Mercury or Ford customer can call (800) 392-3673 day or night, 365 days a year.
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